May 13 2008
Inform is part of Information
Since I recently discussed (ten minutes ago) not hiding stuff, or if you have to at least notify your users of the fact, I thought it appropriate to say this:
If you are going to take down a link — LET ME KNOW!
Yesterday I visited http://www.waldenu.edu/c/10909.htm to check if they had any online Information Technology courses. I found http://www.waldenu.edu/c/Schools/Schools_13788.htm, which was supposed to lead to “B.S. in Computer Information Systems.” Instead I was presented with a 404 page.
And of course today the link on the “10909″ page is now gone. If we view the source of that page we see the link is there — it is just commented out.
If you are smart enough to design applications that notify you of problems you should be just as smart in notifying your users.
Tell me that the link is temporarily unavailable. Better yet, tell me when it is coming back online or where I can find the information in the meantime.
Walden University has lost out on a student simply because I am unwilling to check back every day to check for links that have magically disappeared.
NOTE: As of May 20th, 2008 the Walden University llink finally reappeared.
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